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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Long

Susan Long

April 17, 2026

5  out of  5
rating by Susan Long
"If I could give 10 stars I would. I called the office today and Avery helped me. Avery went above and beyond to help me. We worked back and forth getting my auto and home insurance at an awesome rate, I am saving almost $2000 a year on both policies. Avery was very patient with all my questions, she never rushed me or made me feel like I was asking too much. I highly suggest giving the office a call for your insurance needs. Thank you again Avery! for everything today, my only regret is not calling you first could have saved a few hours and phone calls. Happy to be with State Farm!"
We responded:
"Thank you so much, Susan! I'm delighted to hear about your positive experience with Avery. It's wonderful that she was able to assist you in saving significantly on your insurance. We appreciate your recommendation and are thrilled to have you with State Farm. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Linh Nguyen

Linh Nguyen

April 14, 2026

5  out of  5
rating by Linh Nguyen
"* "Amazing service! Holly Thomason State Farm was responsive, professional, and exceeded our expectations. Highly recommend!”"
We responded:
"Thank you, Linh Nguyen! I'm happy to hear that you had an amazing experience with our service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Brett Taylor

Brett Taylor

April 14, 2026

5  out of  5
rating by Brett Taylor
"Connie Phillips has been the best insurance agent that I have ever had the pleasure of working with--in fact, she might be the only agent that has ever made the process of obtaining insurance / switching insurance companies borderline enjoyable! She was patient, kind, lighthearted, and knowledgeable. Ended up switching all my insurance needs over to her earlier than needed (despite early cancellation fees from my previous companies) due to her personalism and professionalism--and also due to the fact that she was able to save me A LOT of money in the long run! Highly recommend =)"
We responded:
"Brett, I'm thrilled to hear you had such a positive experience with Connie! We're pleased she could make your insurance process enjoyable and save you money! She is an incredible asset to our team and is always ensuring our customers overall happiness! Thank you for recommending us - we're grateful for your trust and look forward to assisting you further! - Holly Thomason - State Farm Insurance Agent, Hartwell, GA"
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Marcos Bacás

April 14, 2026

5  out of  5
rating by Marcos Bacás
"Highly recommended!! Costumer service is beyond any expectation. Have been doing business with them for over 4 years and their professional service is unmatched"
We responded:
"Thank you, Marcos! I'm happy to know that our customer service exceeded your expectations. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Stanley Rucker

Stanley Rucker

April 13, 2026

5  out of  5
rating by Stanley Rucker
"Very professional and kind"
We responded:
"Thank you, Stanley! I'm happy you found our service professional and kind. We appreciate your feedback and are here for any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Joey Evans

Joey Evans

April 9, 2026

5  out of  5
rating by Joey Evans
"Very friendly people with reasonable rates and willing to help you in anyway they can."
We responded:
"Thank you, Joey! I'm happy to hear that you found our team friendly and our rates reasonable. We're always here to assist you in any way we can. Let us know if there's anything else we can do for you!"
Profile photo of Aj Elliott

Aj Elliott

March 30, 2026

5  out of  5
rating by Aj Elliott
"Very nice staff and gave me a great auto quote for 2 vehicles"
We responded:
"Thank you, Aj Elliott! I'm happy to hear that our team provided you with a great quote and that you found our staff to be nice. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of David Springstead

David Springstead

March 27, 2026

5  out of  5
rating by David Springstead
"Shout out to Holly Thomason State Farm in Hartwell, GA for reducing my insurance bill without reducing my coverage. We’ve been long time State Farm clients and it’s nice to see them looking out for me!"
We responded:
"Thank you, David! I'm glad our team could help reduce your insurance bill without affecting your coverage. We truly appreciate your long-term loyalty and are always here to support you. Let us know if there's anything else we can do for you!"
Profile photo of Clyde Brutus

Clyde Brutus

March 27, 2026

5  out of  5
rating by Clyde Brutus
"The best!!!! Always feel that her office has my best interest at hand!! Thank you Holly!!"
We responded:
"Thank you so much, Clyde! I'm happy to know that you feel our office prioritizes your best interests. Your trust means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Andrew West

Andrew West

March 25, 2026

5  out of  5
rating by Andrew West
"Hailey and Avery were both extremely helpful in getting our new coverages set up, as well as providing us with the great pricing we were looking for! Highly recommended!!"
We responded:
"Thank you, Andrew! I'm glad our team was able to assist you with your new coverages and find great pricing for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out anytime!"
Profile photo of Ethel Harper

Ethel Harper

March 6, 2026

5  out of  5
rating by Ethel Harper
"They help me with my bill and the atmosphere was great 👍"
We responded:
"Thank you, Ethel! I'm happy to hear that you enjoyed the atmosphere and found our assistance with your bill helpful. We’re always here to make your experience as smooth as possible. Let us know if there's anything else we can do for you!"
Profile photo of Corwin Lambeth

Corwin Lambeth

February 24, 2026

5  out of  5
rating by Corwin Lambeth
"Wonderful agency and agents. They are very kind, understanding, and helpful. I have never had a bad interaction with them, even if my problems were complex. Thanks y'all!"
We responded:
"Corwin, thank you for your fantastic review! I'm happy to know that you find our team kind and helpful, even with complex issues. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Profile photo of Malibu RLXI

Malibu RLXI

February 23, 2026

5  out of  5
rating by Malibu RLXI
"Switched to State Farm and Holly a few years ago from USAA in order to get a local agent and not a 3rd party contractor that I always encountered with USAA. The only reason I had continued with USAA was price. Once State Farm was on par with cost I switched to get a personal and local experience."
We responded:
"Thank you! I'm happy you chose to switch to our office for a more personal and local experience. It's great to know that our pricing met your expectations. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Corey Murray

Corey Murray

February 20, 2026

5  out of  5
rating by Corey Murray
"Hailey is very friendly and goes the extra mile to make sure you have the best quote. All the staff seems very friendly. Thanks again. We need more wonderful people like you guys in this world. God Bless"
We responded:
"Corey, thank you for your kind words! I'm happy to hear that Hailey and the rest of our team made a positive impression. We truly appreciate your support and are here whenever you need us. God bless!"
Profile photo of Dawn Paradise

Dawn Paradise

February 20, 2026

5  out of  5
rating by Dawn Paradise
"Thank you for going out of your way to help me with my insurance needs."
We responded:
"Thank you, Dawn! I'm happy to know that you felt supported with your insurance needs. If there's anything else you need, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Manny Martinez

Manny Martinez

February 17, 2026

5  out of  5
rating by Manny Martinez
"Hailey is the reason I went with your company. Sometimes the name and the size of an organization that does not matter but it's who takes care of you. That's more important she showed concern. and truly made me feel comfortable. Explaining the coverages"
We responded:
"Thank you, Manny! I'm happy to hear that Hailey made such a positive impact on your experience. Her dedication to ensuring you feel comfortable and informed is something we truly value. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Kenneth Hunter

Kenneth Hunter

February 12, 2026

5  out of  5
rating by Kenneth Hunter
"The staff is knowledgeable.. they always provide A-1 customer service.. I also like that they offer me services that they notice that are not covered under any of my recent policies"
We responded:
"Kenneth, thank you for your fantastic review! I'm happy to hear that our team has been able to provide you with knowledgeable and top-notch service. It's great that you appreciate the additional services we offer to ensure you're fully covered. Let us know if there's anything else we can assist you with!"
Profile photo of Selena Morgan

Selena Morgan

February 5, 2026

5  out of  5
rating by Selena Morgan
"Everyone is super nice and helpful. Hailey was very quick and helpful with the quote I needed."
We responded:
"Thank you, Selena! I'm happy to hear that you found our team, especially Hailey, to be helpful and efficient. We’re committed to providing excellent service and appreciate your feedback. Let us know if there's anything else we can assist you with!"
Profile photo of Leslie Carey

Leslie Carey

February 5, 2026

5  out of  5
rating by Leslie Carey
"Hailey saved me money and made the process so easy!"
We responded:
"Hey, Leslie! Thanks for letting us know that Hailey was helpful and took time to walk you through everything clearly. We appreciate you sharing your experience with auto and renters insurance and are glad we could assist."
Profile photo of Stacey Graves

Stacey Graves

January 23, 2026

5  out of  5
rating by Stacey Graves
"Everyone we spoke to was super helpful. We are grateful for all of the support we have received."
We responded:
"Thank you, Stacey! I'm happy to know that our team was able to provide the support you needed. Your appreciation means a lot to us. Let us know if there's anything else we can assist you with!"
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milly agnew

January 21, 2026

5  out of  5
rating by milly agnew
"Love them, very helpful!"
We responded:
"Thank you, Milly! I'm happy to hear that you found our team helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Angie McAuley

Angie McAuley

January 13, 2026

5  out of  5
rating by Angie McAuley
"I would not do business with anybody else other than Holly and her crew I have been more satisfied with State farms than I have with progressive and Allstate if you don't have State farms you ain't got nothing Avery is my agent and I give her a hundred percent I give Holly and her crew 100% they're the best people in the world they bend over backwards for you"
We responded:
"Thank you, Angie! I'm so happy to hear that you feel so satisfied with our service. Avery and the entire team are dedicated to providing the best experience possible, and it's wonderful to know we're meeting your expectations. We appreciate your trust and loyalty. Let us know if there's anything else we can do for you!"
Profile photo of Bambie Hiott

Bambie Hiott

December 31, 2025

5  out of  5
rating by Bambie Hiott
"Avery has been very helpful with all my insurance questions. Insurance has so many levels and can be so confusing. She has answered all my questions politely and thoroughly."
We responded:
"Thank you, Bambie! I'm glad to hear that Avery was able to assist you with your insurance questions. We understand how complex insurance can be, and we're here to make it easier for you. If you need anything else, feel free to reach out!"
Profile photo of Loretta Burton

Loretta Burton

December 23, 2025

5  out of  5
rating by Loretta Burton
"You did a great job taking care of my needs. I recommend you to assist others."
We responded:
"Loretta, thank you for your wonderful feedback! I'm happy to know that we could meet your needs effectively. Your recommendation means a lot. If there's anything else we can do for you, just let us know!"
Profile photo of Jt Tanner

Jt Tanner

December 16, 2025

5  out of  5
rating by Jt Tanner
"Great customer service ! Always handle issues quickly ! Thanks so much !"
We responded:
"Hey, Jt! Thanks for letting us know about the service you received and the pricing. We appreciate you choosing us for life insurance and auto insurance, and it means a lot that our team could help with your questions in a timely way. If anything comes up or you’d like to review your coverage down the road, we’re here to help."