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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Wood

Michael Wood

September 11, 2025

5  out of  5
rating by Michael Wood
"Connie is always helpful and takes the time to help with all of my insurance needs, I highly recommend her and Holly Thomason State Farm."
We responded:
"Thank you, Michael! I'm happy to hear that Connie has been so helpful with your insurance needs. We appreciate your recommendation and are grateful to have you with us. If there's anything else we can assist you with, just let us know!"
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cassandra barksdale

September 4, 2025

5  out of  5
rating by cassandra barksdale
"Best insurance easy process available everyone on staff is excellent"
We responded:
"Thank you, Cassandra! I'm happy to know you found the process easy and our staff excellent. We’re committed to providing top-notch service every step of the way. Let us know if there's anything else we can assist you with!"
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Carly Little

September 3, 2025

5  out of  5
rating by Carly Little
"Connie was very helpful and kind. I would recommend her to anyone."
We responded:
"Thank you, Carly! I'm happy to hear that Connie provided you with such helpful and kind service. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Mong Dang

September 3, 2025

5  out of  5
rating by Mong Dang
"Connie was very helpful and helped save alot of money. She explained all the coverages to make sure I understood what I was getting."
We responded:
"Thank you, Mong! I'm happy to hear that Connie was able to assist you and help you save money. It's great to know she took the time to explain everything clearly. If you have any more questions or need further assistance, feel free to reach out!"
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Cheyanne Morris

August 29, 2025

5  out of  5
rating by Cheyanne Morris
"Avery is so kind and sweet! She helped out so much and she’s great. Definitely a go to person if I ever have questions!"
We responded:
"Thank you, Cheyanne! I'm happy to hear that Avery was able to assist you so well. She's truly dedicated to providing excellent support. If you have any more questions or need assistance in the future, feel free to reach out!"
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CARMINA HOARD

August 29, 2025

5  out of  5
rating by CARMINA HOARD
"THE BEST!"
We responded:
"Thank you, Carmina! I'm happy to know you think so highly of our service. Let us know if there's anything else we can assist you with!"
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Rendrick harper

August 28, 2025

5  out of  5
rating by Rendrick harper
"I would like to take a moment to thank the wonderful staff at State Farm, especially Jessy. She is always helpful and very patient. If you're looking for insurance, give State Farm in Hartwell, GA, a call. You'll experience the same level of service I mentioned. Thanks again, Jessy."
We responded:
"Thank you, Rendrick, for your kind words! I'm delighted to hear that Jessy and our team have been helpful and patient. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can assist with!"
Profile photo of Laura Williams

Laura Williams

August 28, 2025

5  out of  5
rating by Laura Williams
"Avery was very helpful explaining all my coverages. Highly recommend this office."
We responded:
"Laura, thank you for your wonderful feedback! I'm happy to hear that Avery was able to assist you with your coverages. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Elaine Byrum

Elaine Byrum

August 28, 2025

5  out of  5
rating by Elaine Byrum
"Hailey was very professional and answered all our questions. She’s the BEST!!"
We responded:
"Elaine, thank you for your wonderful feedback! I'm happy to hear that Hailey provided you with such professional service and answered all your questions. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Carter Reed

Carter Reed

August 28, 2025

5  out of  5
rating by Carter Reed
"Avery was very helpful and gave clear answers when I asked about the coverage on a home insurance policy. Highly recommend."
We responded:
"Carter, thank you for your feedback! I'm happy to hear that Avery was able to assist you with clear information on your insurance policy. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Francios Fraug

August 28, 2025

5  out of  5
rating by Francios Fraug
"Great experience overall, Avery was very clear and concise when answering my questions."
We responded:
"Thank you for your review, Francios! I'm happy to hear that Avery provided clear and concise answers to your questions. We appreciate your feedback and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Joy Wilson

Joy Wilson

August 13, 2025

5  out of  5
rating by Joy Wilson
"I have been with this State Farm office in Hartwell and have always received great service. Today I had to add/remove a vehicle from a policy and I worked with Hailey. I thought the service was exceptional. Hailey answered all my questions and did the change over very efficiently. She’s extremely nice, knowledgeable and efficient. Win, win, win!"
We responded:
"Thank you, Joy! I'm happy to hear about your positive experience with our office and that Hailey provided exceptional service. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Wynn

July 31, 2025

5  out of  5
rating by Wynn
"Avery was a pleasure to work with! She answered all of my questions and helped me get what’s perfect for my needs!"
We responded:
"Thank you, Wynn! I'm happy to hear that Avery was able to assist you so well. Our team is dedicated to providing personalized service, and it's great to know she met your needs. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Caleb Reed

Caleb Reed

July 31, 2025

5  out of  5
rating by Caleb Reed
"Connie explained auto insurance in a way I could easily understand. Good customer service. Love the place"
We responded:
"Caleb, thank you for your review! I'm glad Connie was able to make insurance clear and understandable for you. We appreciate your kind words about our customer service and are happy you love our office. Let us know if there's anything else we can assist you with!"
Profile photo of James Reed

James Reed

July 31, 2025

5  out of  5
rating by James Reed
"Connie helped me with my auto quote. Highly recommend."
We responded:
"Thank you, James! I'm happy to hear that Connie was able to assist you with your quote. We appreciate your recommendation and are here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Courtney

Courtney

July 31, 2025

5  out of  5
rating by Courtney
"Connie is so friendly and I could tell she truly cares!! I would highly recommend Holly's office!!"
We responded:
"Thank you, Courtney! I'm happy to hear that Connie made such a positive impression and that you felt cared for. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Avery Beth

Avery Beth

July 31, 2025

5  out of  5
rating by Avery Beth
"Connie is fantastic and very knowledgeable!! She is the go to for your insurance needs!"
We responded:
"Thank you, Avery Beth! I'm happy to hear that Connie provided you with such knowledgeable service. We're committed to being your go-to for all your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of shakira ardister

shakira ardister

July 31, 2025

5  out of  5
rating by shakira ardister
"I absolutely love Holly Thomas and her crew at State Farm! They are amazing at their jobs and show how much they appreciate their customers. I would refer them for all insurance needs."
We responded:
"Hey Shakira! I'm so glad you love our team! We truly appreciate your kind words and your referrals mean a lot to us. If you ever need anything, we're here for you! - Holly Thomason - State Farm Insurance Agent, Hartwell, GA"
Profile photo of Vasco Lowery

Vasco Lowery

July 30, 2025

5  out of  5
rating by Vasco Lowery
"Very helpful and outstanding customer service"
We responded:
"Thank you, Vasco! I'm happy to hear that you found our customer service outstanding and helpful. Our team is dedicated to providing the best experience possible. If you need anything else, feel free to reach out!"
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Toby Needham

June 27, 2025

5  out of  5
rating by Toby Needham
"They were super helpful and quick to respond in my car insurance emergency. Totally recommend."
We responded:
"Thank you, Toby! I'm happy to hear that our team was able to assist you quickly during your insurance emergency. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Jose Vilchiz

Jose Vilchiz

June 27, 2025

5  out of  5
rating by Jose Vilchiz
"Great staff and very knowledgeable about my needs for insurance!!"
We responded:
"Thank you, Jose! I'm happy to hear that our team was able to meet your insurance needs. We strive to provide knowledgeable and friendly service to all our customers. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Darryl Lewis

Darryl Lewis

June 24, 2025

5  out of  5
rating by Darryl Lewis
"They do a really good job and also they work with you and try their best to make sure you are protected in the best way possible."
We responded:
"Thank you, Darryl! I'm happy to know that you feel well-protected with our services. We always strive to work closely with our customers to ensure their needs are met. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Britta Gervais

Britta Gervais

June 23, 2025

5  out of  5
rating by Britta Gervais
"Holly has been super helpful in getting me transferred from another state with multiple vehicles and policies! She made me feel very welcome as a new resident!"
We responded:
"Thank you, Britta! I'm happy to hear that Holly was able to assist you with your transition and make you feel welcome. We're always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Marcus Dawson

Marcus Dawson

June 20, 2025

5  out of  5
rating by Marcus Dawson
"Always very helpful!"
We responded:
"Thank you, Marcus! I'm happy to know you find our team helpful. We’re here to assist you whenever you need us!"
Profile photo of Fran Frambach

Fran Frambach

June 18, 2025

5  out of  5
rating by Fran Frambach
"Jessy is wonderful! Thoughtful and courteous."
We responded:
"Thank you for your review, Fran! I'm happy to hear that Jessy provided you with such thoughtful and courteous service. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"