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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wynn

Wynn

July 31, 2025

5  out of  5
rating by Wynn
"Avery was a pleasure to work with! She answered all of my questions and helped me get what’s perfect for my needs!"
We responded:
"Thank you, Wynn! I'm happy to hear that Avery was able to assist you so well. Our team is dedicated to providing personalized service, and it's great to know she met your needs. If you have any more questions or need further assistance, feel free to reach out!"
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Caleb Reed

July 31, 2025

5  out of  5
rating by Caleb Reed
"Connie explained auto insurance in a way I could easily understand. Good customer service. Love the place"
We responded:
"Caleb, thank you for your review! I'm glad Connie was able to make insurance clear and understandable for you. We appreciate your kind words about our customer service and are happy you love our office. Let us know if there's anything else we can assist you with!"
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James Reed

July 31, 2025

5  out of  5
rating by James Reed
"Connie helped me with my auto quote. Highly recommend."
We responded:
"Thank you, James! I'm happy to hear that Connie was able to assist you with your quote. We appreciate your recommendation and are here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Courtney

July 31, 2025

5  out of  5
rating by Courtney
"Connie is so friendly and I could tell she truly cares!! I would highly recommend Holly's office!!"
We responded:
"Thank you, Courtney! I'm happy to hear that Connie made such a positive impression and that you felt cared for. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Avery Beth

July 31, 2025

5  out of  5
rating by Avery Beth
"Connie is fantastic and very knowledgeable!! She is the go to for your insurance needs!"
We responded:
"Thank you, Avery Beth! I'm happy to hear that Connie provided you with such knowledgeable service. We're committed to being your go-to for all your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of shakira ardister

shakira ardister

July 31, 2025

5  out of  5
rating by shakira ardister
"I absolutely love Holly Thomas and her crew at State Farm! They are amazing at their jobs and show how much they appreciate their customers. I would refer them for all insurance needs."
We responded:
"Hey Shakira! I'm so glad you love our team! We truly appreciate your kind words and your referrals mean a lot to us. If you ever need anything, we're here for you! - Holly Thomason - State Farm Insurance Agent, Hartwell, GA"
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Vasco Lowery

July 30, 2025

5  out of  5
rating by Vasco Lowery
"Very helpful and outstanding customer service"
We responded:
"Thank you, Vasco! I'm happy to hear that you found our customer service outstanding and helpful. Our team is dedicated to providing the best experience possible. If you need anything else, feel free to reach out!"
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Toby Needham

June 27, 2025

5  out of  5
rating by Toby Needham
"They were super helpful and quick to respond in my car insurance emergency. Totally recommend."
We responded:
"Thank you, Toby! I'm happy to hear that our team was able to assist you quickly during your insurance emergency. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Jose Vilchiz

Jose Vilchiz

June 27, 2025

5  out of  5
rating by Jose Vilchiz
"Great staff and very knowledgeable about my needs for insurance!!"
We responded:
"Thank you, Jose! I'm happy to hear that our team was able to meet your insurance needs. We strive to provide knowledgeable and friendly service to all our customers. If you have any more questions or need further assistance, feel free to reach out!"
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Darryl Lewis

June 24, 2025

5  out of  5
rating by Darryl Lewis
"They do a really good job and also they work with you and try their best to make sure you are protected in the best way possible."
We responded:
"Thank you, Darryl! I'm happy to know that you feel well-protected with our services. We always strive to work closely with our customers to ensure their needs are met. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Britta Gervais

June 23, 2025

5  out of  5
rating by Britta Gervais
"Holly has been super helpful in getting me transferred from another state with multiple vehicles and policies! She made me feel very welcome as a new resident!"
We responded:
"Thank you, Britta! I'm happy to hear that Holly was able to assist you with your transition and make you feel welcome. We're always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Marcus Dawson

June 20, 2025

5  out of  5
rating by Marcus Dawson
"Always very helpful!"
We responded:
"Thank you, Marcus! I'm happy to know you find our team helpful. We’re here to assist you whenever you need us!"
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Fran Frambach

June 18, 2025

5  out of  5
rating by Fran Frambach
"Jessy is wonderful! Thoughtful and courteous."
We responded:
"Thank you for your review, Fran! I'm happy to hear that Jessy provided you with such thoughtful and courteous service. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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teresa

June 18, 2025

5  out of  5
rating by teresa
"Very helpful, works to keep cost reasonable. Great group to work with-"
We responded:
"Thank you for your review, Teresa. I'm happy to know that you found our team helpful and that we could assist in keeping your costs reasonable. We appreciate your support and look forward to continuing to work with you. Let us know if there's anything else we can do for you!"
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Gabe Hudson

June 16, 2025

5  out of  5
rating by Gabe Hudson
"Avery helped me with getting life insurance and she was absolutely delightful, 100% recommended. Great service and people."
We responded:
"Thank you for your review, Gabe! I'm happy to hear that Avery provided such delightful service while assisting you with your insurance policy. We appreciate your recommendation and are grateful to have you as a part of our community."
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Ga Girl

June 16, 2025

5  out of  5
rating by Ga Girl
"I have used more than one insurance company in my lifetime! Until I found Holly Thomason State Farm, and I found the last insurance company!! One stop shop for all your insurance needs! All staff members are always willing to help in anyway that they can. There will never be another insurance agency for me, Holly Thomason State Farm is the best. Thanks ladies for all that you do!"
We responded:
"Thank you for your wonderful feedback! I'm so happy to hear that you consider us your go-to for all your insurance needs. Our team is here to help, and we truly appreciate your kind words. Let us know if there's anything else we can do for you!"
Profile photo of Barnard Starks

Barnard Starks

June 16, 2025

5  out of  5
rating by Barnard Starks
"Best insurance in town, with the best staff you could ever want"
We responded:
"Hey, Barnard! We appreciate you recognizing the effort our team puts into serving our customers. It’s an honor to be your go-to for insurance here in Georgia, and we take that responsibility seriously. We’re here whenever you need assistance with your coverage."
Profile photo of Susan Long

Susan Long

June 5, 2025

5  out of  5
rating by Susan Long
"If I could give 10 stars I would. I called the office today and Avery helped me. Avery went above and beyond to help me. We worked back and forth getting my auto and home insurance at an awesome rate, I am saving almost $2000 a year on both policies. Avery was very patient with all my questions, she never rushed me or made me feel like I was asking too much. I highly suggest giving the office a call for your insurance needs. Thank you again Avery! for everything today, my only regret is not calling you first could have saved a few hours and phone calls. Happy to be with State Farm!"
We responded:
"Thank you so much, Susan! I'm delighted to hear about your positive experience with Avery. It's wonderful that she was able to assist you in saving significantly on your insurance. We appreciate your recommendation and are thrilled to have you with State Farm. If you ever have more questions or need assistance, feel free to reach out!"
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Tyler Ballard

June 3, 2025

5  out of  5
rating by Tyler Ballard
"Very friendly and helpful place. Answered all my questions with a smile. Would recommend atleast going and seeing what they can offer you."
We responded:
"Thank you, Tyler! I'm happy to know you found our office friendly and helpful. It's great to hear that your questions were answered with a smile. We appreciate your recommendation and are here to assist with any insurance needs you might have."
Profile photo of George Ledon

George Ledon

June 2, 2025

5  out of  5
rating by George Ledon
"I dealt with Avery Reed who couldn’t have been more helpful. Avery made the whole experience painless."
We responded:
"Thank you, George! I'm happy to hear that Avery made your experience so smooth and easy. Our team is dedicated to providing helpful service, and it's great to know Avery delivered on that promise."
Profile photo of Billy Cooner

Billy Cooner

May 28, 2025

5  out of  5
rating by Billy Cooner
"Connie Phillips was patient in explaining auto insurance, with home owners bundle , very knowledgeable."
We responded:
"Thank you for the wonderful review, Billy! We’re so glad to hear that your experience with our team was helpful and informative! It means a lot to know that everything was clearly explained and that you felt supported throughout the process. We appreciate you taking the time to share your feedback and look forward to being here whenever you need us!"
Profile photo of Colleen Dawe

Colleen Dawe

May 22, 2025

5  out of  5
rating by Colleen Dawe
"Thank you Avery for handling my insurance needs so quickly and smoothly! It's been a pleasure!"
We responded:
"Thank you, Colleen! I'm glad Avery was able to assist you with your insurance needs efficiently. It's wonderful to know that you had a pleasant experience. If you have any more questions or need further assistance, feel free to reach out to our office."
Profile photo of Mark Howell

Mark Howell

May 20, 2025

5  out of  5
rating by Mark Howell
"State Farm Insurance, I spoke with Connie in the Hartwell office. Was friendly, professional timely, in direct me in the proper insurance that I needed for my home and my auto. I would highly recommend this office for all of your assurance needs. It is good to do business with the hometown business.🙏 Many blessings mark Howell."
We responded:
"Thank you, Mark, for your wonderful feedback! I'm glad to hear that Connie was able to assist you with your insurance needs in such a friendly and professional manner. We truly appreciate your recommendation and are grateful to be your hometown choice for insurance. If you ever need further assistance, don't hesitate to reach out!"
Profile photo of Melissa Martin

Melissa Martin

May 19, 2025

5  out of  5
rating by Melissa Martin
"Hailey is wonderful. Sometimes insurance can be stressful but not when Hailey is helping. She is friendly and is always helpful and she follows up with you. I highly recommend."
We responded:
"Thank you, Melissa! I’m glad to hear that our team has made your insurance experience less stressful. The friendly and helpful nature of our team truly shines through! If you need anything else, feel free to reach out anytime!"
Profile photo of Andrew Minish

Andrew Minish

May 14, 2025

5  out of  5
rating by Andrew Minish
"Spoke with Courtney 05/14/2025 and she was a huge help! Can't help but recommend her for any insurance or financial need you may have!"
We responded:
"Thank you, Andrew, for sharing your experience! I'm glad to hear that Courtney was able to assist you so effectively. Your recommendation means a lot to us."